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Refund difference between mobile and paper pass

  • April 6, 2022
  • 1 reply
  • 65 views

Antoine Ballouhey

Hello

Is it correct that : 

a complete refund for a mobile pass is possible (not activated)

while, for a paper pass, this is only a 85% refund ?

Thank you !

Antoine

Best answer by rvdborgt

Is it correct that : 

a complete refund for a mobile pass is possible (not activated)

while, for a paper pass, this is only a 85% refund ?

For a mobile pass, it depends. Promotional passes can often be refunded for 85%. Check this page for details.

1 reply

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  • Railmaster
  • Answer
  • April 6, 2022

Is it correct that : 

a complete refund for a mobile pass is possible (not activated)

while, for a paper pass, this is only a 85% refund ?

For a mobile pass, it depends. Promotional passes can often be refunded for 85%. Check this page for details.