I have sent my interrail passes back to Utrect for refund. They were sent in good time for the 1st September deadline. I registered each of my two packages to be tracked with compensation of £250 for each package. They were held at Dutch Customs until early September pending their contact with Interrail (presumably to confirm contents). British Post Office have now lost contact. Interrail have not responded to my many emails (for the past six weeks). Therefore I do not know if they have received the packages. I therefore cannot claim the Post Office compensation. Interrail’s chat line does not appear to function - at least it disappears as soon as I ask a question, never to be seen again. Any advice welcomed !