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Removing my pass from ipad.

  • 8 June 2022
  • 1 reply
  • 91 views
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Hello, I activated my mobile pass on my Ipad which I do not want take with me on the journey. I tried to delete the pass on my Ipad since the validity period did not start yet, but it did not work. Does anybody know what I can do to remove the pass from my Ipad so that I can activate it on my mobile phone? Thanks for your help!

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Best answer by rvdborgt 8 June 2022, 17:56

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A pass can only be moved to another device via customer service. Do mention when you start your trip, so your request can be prioritised correctly.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.

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