I was supposed to start my first day of travel from Berlin to France on Saturday. Because of the strike, I could not start my trip. Deutsche Bahn customer service told me that I can use the old ones for the german Part of my trip and get new tickets for the route in France at the train station. But at the train station I was refused at the counter. I was told I can only use Deutsche Bahn tickets and in France I have to buy new ones. I can't reach anyone from intrail, only just now that I've found this forum. My outbound trip is blocked, I cannot book a new route from Berlin. In addition, so much time has passed now that I cannot use the global pass as planned...
Best answer by Felipe.iturrieta