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schedule not loading on app or website.

  • May 11, 2025
  • 2 replies
  • 140 views

Donna Oliver

I am trying to book tickets and both the app and the website are stuck in the loading phase. This has been a problem for hours. 
I see it has been an issue historically, (2 years ago) and the answer was the IT crew were on it and the user should update the app. I am anxious about deleting and re-uploading the app in case I lose my current bookings. 
 

anyone else having same issue? Anyone has any ideas how to get around this? 

Best answer by Al_G

Book seats from other sources, they are generally cheaper and more reliable.

https://www.seat61.com/interrail-and-eurail-reservations.htm

 

Turn on airplane mode on your phone and stop/restart the app.

2 replies

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  • Full steam ahead
  • Answer
  • May 11, 2025

Book seats from other sources, they are generally cheaper and more reliable.

https://www.seat61.com/interrail-and-eurail-reservations.htm

 

Turn on airplane mode on your phone and stop/restart the app.


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  • Railmaster
  • May 12, 2025

The app can't book any reservations. It can only forward to some of the websites where you can book. It sometimes doesn’t offer the best booking website, so it's best to follow Seat61's advice.

I'm not sure though what you mean by the "loading phase”. After which exact action is that?