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Shared trip not visible in mobile app

  • August 19, 2022
  • 2 replies
  • 64 views
Marjelle Maljaars

We are traveling with a group and I imported the shared trips into my mobil app (IOS v25.0.0). I have activated my pass and it is connected to my shared trip. When I go to trips, it is empty, I do not see the shared trips. Am I doing something wrong? My friends on other devices do see the shared trips. 

 

Marjelle

Best answer by rvdborgt

  1. Delete the app's cache and the stored app data and try again.
  2. Can you add a journey to My Trip and is that then visible in My Trip?

    2 replies

    A
    Railly clever
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    • AnnaB
    • Railly clever
    • August 19, 2022

    @rvdborgt Any ideas?

    Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.
    R
    Railmaster
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    • rvdborgt
    • Railmaster
    • Answer
    • August 19, 2022
    1. Delete the app's cache and the stored app data and try again.
    2. Can you add a journey to My Trip and is that then visible in My Trip?
    Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
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