I misspelled my surname when purchasing my pass Is it possible to change a letter of my surname?
I bought a mobile pass that I haven't activated yet, I just bought a night ticket and I don't want to lose my reservation
Best answer by Anonymous
View originalHello Giuseppe,
It's fine, typos can happen and since your ID/passport number matches the one in your Pass there will be no doubts in controls. If you want to have it changed, please send me a DM.
Please note this change won't be reflected in your account overview on our website, however. On the App, though, you will be able to see the correct name.
I hope this helps!
Kind regards,
Annie
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