System doesn't let me cancel the trip

  • 27 August 2021
  • 2 replies

Hi fellow travel friends!

I’m trying to cancel my trip on the website but the system just tells me “You are not enabled to cancel your trip” without mentioning a reason. Can somebody help me, I’m in despair.


Thank you guys in advance.


Best regards


Best answer by Felipe.iturrieta 29 August 2021, 13:51

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2 replies

Userlevel 2
Badge +1

Hi Anita,

I am sorry to learn of this! Have you managed to cancel it? If not, please let us know your order number so we can look into the details of your order in our system. 



Thanks for your help. My order number is: IN30226134


Best regards