Good afternoon,
we would like to use the Interrail service, but we are in a particular situation:
our son, who is seriously disabled, is 11 years old; it's me, my wife and the child.
In the conditions it is indicated that up to 11 years of age children do not pay, but also the caregiver does not pay: so should we pay 1 ticket or more than 1?
Thanks in advance for the help.
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You should get in touch with Customer support for this. Contact them directly via this link:
https://eurail.zendesk.com/hc/en-001/requests/new
You should buy one adult pass and add one free child's pass to your purchase, and then contact customer support through the link provided by
Hi
We are only able to provide a caregiver Pass when a Pass has been bought for a disabled person (with official documentation). in this case, the child Pass has no value, so no caregiver Pass can be granted.
I hope the information is clearer now.
Have a nice day!
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