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Time problems

  • March 3, 2025
  • 2 replies
  • 68 views

Does anyone know why this says +1 day even though the trip is only 5 hours long and does not extend overnight?

 

Best answer by rvdborgt

This is a bug but maybe it helps to:

  1. Restart the app.
  2. Restart your phone.
  3. Install any app updates.
  4. Uninstall and reinstall the app.

If that doesn't help, then contact customer support:

https://eurail.zendesk.com/hc/en-001/requests/new

2 replies

Forum|alt.badge.img+10
  • Railmaster
  • Answer
  • March 3, 2025

This is a bug but maybe it helps to:

  1. Restart the app.
  2. Restart your phone.
  3. Install any app updates.
  4. Uninstall and reinstall the app.

If that doesn't help, then contact customer support:

https://eurail.zendesk.com/hc/en-001/requests/new


Forum|alt.badge.img
  • Rail rookie
  • March 3, 2025

With all the covered information it’s hard to say… is it possible that the trip isn’t 5 hours long but that it arrives on the next day? You should check the details of the journey.

If it isn’t the casere reinstalling the app is a good move.