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Travelbuddy's phone is broken

  • May 12, 2022
  • 2 replies
  • 107 views

Hi,

Me and my friend are currently travelling through Europe. Yesterday here phone broke, since then we tried to reach Interrail because she is now unable to use her ticket. We did not get a response and she does not know what to do. Can anyone help her please, it's urgent since we're mid-traveling.

Thank you!

Best answer by AnnaB

Use this form to contact customer support and state clearly that you are mid-travelling and need urgent help.

https://eurail.zendesk.com/hc/en-001/requests/new

2 replies

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  • Railly clever
  • Answer
  • May 12, 2022

Use this form to contact customer support and state clearly that you are mid-travelling and need urgent help.

https://eurail.zendesk.com/hc/en-001/requests/new


  • Author
  • Right on track
  • May 12, 2022

Thank you for your answer, it was very helpful! The problem is fixed:)