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TRIPS ON PHONE APP AND COMPUTER LOGIN ACCOUNT DON'T SYNC?

  • March 12, 2023
  • 3 replies
  • 1141 views

Sarah Mathieson

I hope someone can help me here

I have started adding trips to my pass on the phone app. When I log in to my account on my computer I don't see these trips. Does this not sync?

Do I need to re-add the trips manually so I can view them clearer on my laptop? This seems rather strange?

Sarah

Best answer by AnnaB

There is no connection between the app and the account on the Interrail/Eurail website so they will not sync.

3 replies

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  • Railly clever
  • Answer
  • March 12, 2023

There is no connection between the app and the account on the Interrail/Eurail website so they will not sync.


Sarah Mathieson

Hi AnnaB, thank you for your response.  This seems to leave me very confused as to why there is an option to Plan the Trip on the Website under member login.  

For my own ease of viewing, do I just go and add in all the identical trips here for ease of referece?

Sarah


Camilo.
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  • Eurail Moderator
  • March 22, 2023

Hi @Sarah Mathieson 

In the account on our website, you will be able to make seat reservations, which must be presented together with your ticket (QR code generated on the App for every journey). 

Let me know if you have further questions.