My friend and I have booked a holiday of a lifetime with our two 1st class interrail passes. However, my pass does not work for reservations due to my having a non alphanumeric character in my name.
I have tried customer service for a long time, I never get a reply. There are no tickets left for expensive/important parts of our trip with mandatory reservations. We are resorting to flights/buses. The whole purpose of the trip was the 1st class rail travel.
I have tried every other form of contact and am resorting to this because I leave in under 48 hours (on a flight to a city that I have no interest in because it was the only one I could afford to get to the continent).T
his has been an issue since February.
My last name is in the system as O’Connor but the system will not accept the ’ character (right single apostrophe) .
Does anyone from interrail read this?
Can anybody help?
I have tried customer service and the technical desk but I get no replies. I tried the phone number but has been disconnected.
Thanks for your help
Best answer by MarionView original