URGENT: no confirmation of global pass but credit card was charged

  • 22 March 2023
  • 1 reply

I cannot see any email confirmation of my global pass and there is nothing in my order overview as well. However, my credit card was charged for this transaction. My trip is in a couple of days and I URGENTLY need the pass in my account or a refund so I can repurchase. This is such a HUGE stress on my trip and a massive inconvenience. PLS HELP!


Best answer by BrendanDB 22 March 2023, 14:57

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Userlevel 7
Badge +7

This is something for customer support:

Mention your travel date, so that you can get priority.