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What do I need to show the train conductor?

  • July 27, 2025
  • 1 reply
  • 88 views

I am traveling to Europe in a couple of weeks.

I have booked two of my journeys on my laptop and EURAIL sent me emails so I could print out the tickets.

Question - do I just show these printed tickets at the Italian rail stations or do I also need to show them something on my phone app?

Secondly, I have one of my journeys on the phone app and I can see a QR code (“Pass Number”) on the phone for this ticket (Munich to Verona).

Question -  Is this my ticket? Do I need something else to show the conductor? I would like to print this ticket but I don’t see an option to do so. I don’t see a seat reservation and I don’t see an option to add one.- how do I do this?

Question - Is there a way for me to get phone app tickets emailed to me or can I somehow navigate to this phone app reservation in my online account (laptop) so I can print them?

Comment - I have three journeys booked. 1 on the phone app and 2 on the laptop. However the phone app tells me I have 5 out of 7 days remaining on my pass. I do not understand this.

I have found the process of booking tickets via an EURAIL pass so confusing, Navigating both the website and the phone app are so unintuitive, I regret buying the pass if I’m honest.

Best answer by rvdborgt

The pass is your ticket. The mobile pass is only valid in the Rail Planner app. See:
https://www.eurail.com/en/eurail-passes/eurail-mobile-pass/getting-started
You don't need to print any reservations (except for some night trains). Showing them on screen or in an app is enough.

For future reference, Eurail is the last place to book reservations. They're more expensive, less reliable and never offer choosing a seat. Instead, use this page as a guide:

https://www.seat61.com/interrail-and-eurail-reservations.htm

1 reply

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  • Railmaster
  • Answer
  • July 27, 2025

The pass is your ticket. The mobile pass is only valid in the Rail Planner app. See:
https://www.eurail.com/en/eurail-passes/eurail-mobile-pass/getting-started
You don't need to print any reservations (except for some night trains). Showing them on screen or in an app is enough.

For future reference, Eurail is the last place to book reservations. They're more expensive, less reliable and never offer choosing a seat. Instead, use this page as a guide:

https://www.seat61.com/interrail-and-eurail-reservations.htm