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Where do I request a confirmation email and is a driver license valid to use the pass?

  • 1 September 2022
  • 3 replies
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  • Right on track
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I haven’t received a confirmation email even though I paid for the Europass for more than a day.

Where do I request a confirmation email?

And I wrote my driver’s license number on the passport number and ID number, is there no problem with using Eurail Pass?

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Best answer by AnnaB 1 September 2022, 08:27

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Userlevel 7
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A driver's licence is not valid as ID. It must be a passport or, within Europe, a national ID. 

As you haven't received the confirmation email probably something went wrong.

 

 

Then where should I ask? Please~~ I already paid the money.

Userlevel 7
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 Please use the form below to contact Customer Support.

https://eurail.zendesk.com/hc/en-001/requests/new

When will you be travelling?

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