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Where do I request a confirmation email and is a driver license valid to use the pass?

  • September 1, 2022
  • 3 replies
  • 122 views

I haven’t received a confirmation email even though I paid for the Europass for more than a day.

Where do I request a confirmation email?

And I wrote my driver’s license number on the passport number and ID number, is there no problem with using Eurail Pass?

Best answer by AnnaB

A driver's licence is not valid as ID. It must be a passport or, within Europe, a national ID. 

As you haven't received the confirmation email probably something went wrong.

 

 

3 replies

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  • Railly clever
  • Answer
  • September 1, 2022

A driver's licence is not valid as ID. It must be a passport or, within Europe, a national ID. 

As you haven't received the confirmation email probably something went wrong.

 

 


  • Author
  • Right on track
  • September 1, 2022

Then where should I ask? Please~~ I already paid the money.


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  • Railly clever
  • September 1, 2022

 Please use the form below to contact Customer Support.

https://eurail.zendesk.com/hc/en-001/requests/new

When will you be travelling?