Hi everyone,
I accidentally activated my Interrail Global Pass with the wrong dates: June 6 to July 5, but I actually meant to travel from July 6 to August 5.
I haven’t used any travel days yet (0/7 used) and haven’t added any trips.
My pass expires today (July 5) and I’m supposed to start my trip tomorrow, July 6.
I already contacted Interrail support, but I’m very anxious because it’s urgent.
Has anyone had a similar experience? Is it possible to get the activation cancelled and start over with the correct date?
Any advice or help would be really appreciated. 🙏
Thanks in advance!
— Marina
Answer
Wrong activation date – need urgent help (trip starts tomorrow)
Best answer by rvdborgt
Only customer support can do anything here. They're not obliged to, because you explicitly chose 5 June as a start date at one point. But they might offer something.
Only customer support can do anything here. They're not obliged to, because you explicitly chose 5 June as a start date at one point. But they might offer something.
Okey, thank you! And do you know if it is true that they reply within 24h? If not I was thinking of buying another pass for tomorrow but I don’t know whether the reservation seats are linked to my previous pass…
+8Reservations aren’t linked to a pass -they’ll be valid for any pass in your name,
I’d might be the best to get a new pass and sort it out with customer service later, if they give you a refund for the unused pass.
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