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Wrong country for my mobile pass

  • April 11, 2022
  • 2 replies
  • 87 views
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Hi, last Friday I booked a Eurail ticket, but I filled in the wrong country information, it should be "China” instead of "Swaziland”. I haven't activated it in my app. I plan to travel on Thursday, how could I change this mistake?

Best answer by rvdborgt

Please contact customer support to have them correct this and mention when you will be travelling.

2 replies

R
Railmaster
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  • rvdborgt
  • Railmaster
  • Answer
  • April 11, 2022

Please contact customer support to have them correct this and mention when you will be travelling.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
X
  • Xinyi
  • Author
  • Rail rookie
  • April 11, 2022

Please contact customer support to have them correct this and mention when you will be travelling.

I have send the request last Friday, but I haven't received any feedback.😭

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