Good afternoon,
I accidently booked my mobile pass under my call name. This name isnt on my pasport. The two names that are on my pasport start with the same letter.
Do you guys think this will lead to identification issues?
Kind regards,
Aron
Best answer by Claudi.
View originalYour SURname (family name) most likely is correct?
In fact there was even a kind of rule that for first name (common name) only first letter has to be fed in/printed on paper tickets.
Checks on this are very rare-seems also to depend a bit per country on how conductors got instructions, but if it is done, nr of ID/passpt is usually the most importt.
Thanks for your response mcadv,
Gladly the issue has already been solved by customer support.
I'm relieved that this issue has been resolved. Just in case other travelers had the same question: our customer service team will be happy to rectify any typos or change a name if necessary. You can simply contact us via email (customerservice@eurail.com/customerservice@interrail.eu) or get in touch with us via Twitter DM. Please note that we cannot transfer a pass from one traveler to another. This can only be done by a pass exchange.
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