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Wrong travel day

  • 11 October 2021
  • 1 reply
  • 62 views
F

My name is Federico De Langhe. I've accidentally chosen today October 11 as the first day travelling but my First day travelling will be tomorrow on Octuber 12. I haven't booked any train for today and now I have 6 traveldays left in my app.

Please I have a really low budget and I really need to recover my travelday.

My order number is EU30324093

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Best answer by Nanja 12 October 2021, 15:43

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Userlevel 7
Badge +8

Hi Federico, please contact our Customer Support team here, directly. They can look into it for you and add a day if applicable. Cheers, 

Please note that I can't reply to any of my private messages at the moment. Thanks for your understanding.

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