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Falsche Geburtsjahr von unserem Kind im Interrail Ticket angegeben haben und ihn nicht zu unserer Reise hinzufügen können.
Guten Morgen zusammen,Wer kann uns helfen? Wir möchten morgen früh unsere Reise starten, allerdings haben wir ein Problem mit dem Mobile Pass , da wir das falsche Geburtsjahr von unserem Kind im Interrail Ticket angegeben haben und ihn nicht zu unserer Reise hinzufügen können.Das Geburtsjahr lässt sich auch nicht über unser Interrailkonto ändern.Wir haben Interrail über alle möglichen Kanäle versucht zu kontaktieren, aber leider bisher niemanden erreicht.Hat jemand von euch einen Rat?Lieben Dank im Voraus!
Why is that?I’m trying to book a ticket from Amsterdam to Paris which is in over 2 ½ Weeks. And Interrail does not allow me to use ANY of the reasonable thalys train times, despite me spending 250€ on this pass.There is still plentiful options avaiable on thalys’s official website – but I would have to spend the full price to make use of it! Plus why would I even consider buying separate tickets if this website brags about their partnerships with thalys and after I spend this much money on a pass that doesn’t serve any use.The fact that this company seriously expects me to spend 140€ on another seperate ticket, making the pass 100% useless is completly ridiculous and I am not recommending this do any of my friends after this trip is over.
Hi Everyone, I attempted to reserve seats for January 2023 however all routes are showing as the timetable has not been released. However, when I go directly to the rail company websites such as OBB, they are available to purchase on there. Does anyone know why this is?I wanted to reserve a seat on an overnight train and am a bit worried if it’s available on the direct website that it will sell out.
Reservation trouble using pass and Interrail website traveling from Brasov Romania on Oct 24 to Sofia Bulgaria
Hello, I have question about reservations on the INterrail timetable. I need to travel from Brasov Romania on Oct 24 to Sofia Bulgari but I cant see reservation options for the routes. is it too soon to book? I dont think it is sold out as even if I try November dates I cant see any option to book a reservation. I am trying to book on October 24th 07:38BRASOV (Romania)2h 31m IR 1630Interregional toi BUCURESTI . and Change trains10:55BUCURESTI NORD (Romania)2h 50mINT 1095International to RUSEThanks
Hi,I have lost my phone and now need to transfer my passes to another phone. As I am traveling now and am a first time traveller, this is a bit urgent. Can someone from eurail customer service help me her. My number for now is +44xxxxxxxxxxModerator note: the phone number has been removed for privacy reasons
Hey there,I am from Germany, have an Internal global pass and ran out of outbound journeys.Nevertheless, I want to go from Munich to Vienna by night train, but I can't buy a separate ticket from Munich to Salzburg from ÖBB - it says „Ticket nicht verfügbar“.Is there any way to use my Interrail pass on the Salzburg-Vienna portion? I’d prefer not to take another train to Salzburg and change there…Thanks,Felix
My father bought Eurail passes and have them delivered as paper. I have been trying to cement reservations I’ve tried to input the pass cover numbers online and using the app--neither recognize them as valid. The chatbot and use of facebook messenger on Eurail.com was not helpful. I know the website says it needs to be activated at a train station, is there a faster way?
Fragen die ich gerne Stellen möchte über die Themen Globalpass, Sitzplatzreservierung und weiteres Ich heisse rampi 27 Jahre Alt und habe folgende Fragen die hoffentlich jemand beantworten kann Ich möchte nächsten April ein Interrail Ticket nehmen und reisen und Verwandte besuchen und spare auch dadurch die Hotelkosten da ich bei Verwandten schlafen kann.Ich/ Meine Reise startet in der Schweiz und ich möchte 3 Tage Paris, 4 Tage London 4 Tage Brüssel und 4 Tage München besuchen habe gesehen gibt für 15 Tage welcher ist zu empfehlen ich bin ja nächsten März 28? Bsp. 9,4 bis am 23,4, der 9.4 gilt als 1. | Reisetag?Tgv und Eurostar Reservierungspflicht? Wie viel kostet es? Paris -London mit Eurostar stimmt das 30-45 min vorher dort sein wegen check in' wie am Airport? Würde mich freuen über eure Antworten .Freundliche GrüsseRampi | ||
Hey everybody, my friend and I are looking forward to go to Italy from our home country!We’re thinking about getting a global pass but still have some troubles… If we’re going from Germany to Italy (Monday evening from Osnabrück to Munich and then the night train on Tuesday Munich to Rome) - so in total two days, do they count as an inbound? And for the night train we need to get a reservation from the Austrian site but there are no options if we’re trying at https://www.oebb.at - does this mean that the train is sold out? We didn’t get any clue from the website and everywhere is written that you cannot take a night train without a reservation?Hope someone can help us, thank you in advance!! (:
Hello, I need help to book my seat online to come back in France. It rest me 2 days of interail pass that I have to use before Tuesday 26th of July before midnight. Also, I have a problem with the inbound day 😭😭 someone can explain me how book my seat reservation online ? also when I want to add my ticket in the pass it is written that « it look like you have used all your inbound/Outbound journey you will need to buy a separate ticket to make this journey » : how I can use my inbound day to come back in my country or how I can buy this separate ticket 😭 Please help me 😖😖Emilie
I’ve bought a pass at this point and understand generally how to use it and the concept of reservations. However, what I’d like to know is when, when I don’t have a reservation, is my seat confirmed/reserved? When I’m on the train? Do I then not make it on if reservations fill up or others with the EURAIL pass beat me to boarding?
Planned a 3 day trip from Sheffield (UK) to Frankfurt and back with a stop over in London. I am due to travel today and have just activated my pass only to be told that I have to leave the UK and return to the UK in single journeys.I have accidently used today as a travel day and I can’t undo it even though I have not travelled yet. Obviously I wish to pay for my Sheffield to London train separately and use the pass for London to Frankfurt. Eurail have no phone number so now I don’t know what to do. Any help appreciated! Many thanks,Gwilym
This was my itineraryBrussels to Cologne - Thalys 9471 - 19:25 - 21:15 Cologne to Zurich - OBB nightjet NJ403 - 23:42 - 8:05There is a flood at Cologne Hbf apparently which means no trains are calling there. That’s ok, I can reroute via Aachen to get to Cologne.However apparently due to a strike by the Dutch railway, the nightjet Amsterdam - Zurich is starting at Frankfurt (I think). Which I don’t seem to be able to get to in time to catch it up.I’ve tried calling the OBB helpline on +43 (0)5 1717 but it says number not recognised from my UK phone.I’m not sure what to do to get to Zurich for tomorrow morning, if it’s possible. Is anyone able to work it out? Or at least confirm exactly where the sleeper is starting from at what time.
Hello! I’m thinking about buying a global pass but I do have some specific trains that I need to take in Spain. I’m planning on going to the DB Reisezentrum tomorrow and asking about making a reservation in those trains. If they are willing to make a reservation, can I make them without having bought the Global Pass yet? Or do I need a pass number or something similar to make the reservation? Thanks in advance!
Hi I’m trying to escape the London heat to Paris and beyond!Specifically I’m trying to book a seat reservation on b-europe and finding almost none, while on Eurostars site they show plenty of availability for new ticketsThe call center is refusing calls and offering a 28 day response period to email inquiriesI stay somewhat outside of London and can’t easily get to the station to ask in personany help greatly appreciated!
I have first class global pass tickets so when I need a seat reservation they offer me both 1st and 2nd class reservation prices. So, if I choose the cheaper 2nd class reserved seat I am effectivly bumped out of first class even though my ticket/pass is 1st class. Is that the way it works ?
I have a Masters degree but I am really struggling to work out how to use the online app for my mobile pass. It doesn’t seem intuitive at all. What is the difference between a trip and a journey, for example? How do I add journeys/trips to my pass? Why do I need to duplicate trips to add them for my family? I thought I had added the first day and I can see the tickets there but today I am getting repeated notifications telling me my first travel day is tomorrow but I haven’t added any journeys. I don’t understand. As we leave in the morning I’m worried we’ll be getting on the train without a valid ticket. Is there some clear information somewhere or someone who can help, please? I really wish I’d just bought a paper pass, good old fashioned paper and pen I understand. Thank you!
Hi everyone, We have the first class Eurail pass and we just started our journey (1st time Eurail pass users). Me and my wife had booked a trip from Milan to Visp for today (just before noon), which needed seat reservation. When I went to the station this morning, they said only one seat can be reserved (which I did) and the train is full. Do you know how the process works for the second seat reservation? They said come back at 9 and see if a seat is available but I don’t know if it is something that happens regularly or not. Thanks for your help! Mehrdad
Hi everyone !I tried to book seat reservation on the interrail.eu website. So i went on the dedicated internet page and it asked me to log in. So i loged in but then it redirected me on a another internet page which is my personal account. So i tried to go again on the book seat reservation page but it log me out. And so on... That is why i can’t make seat reservation... can you help me ? Thanks
Hey! I’m currently in Athens and I would like to buy the greek islands pass. The problem is that it’s not possible to buy the mobile pass for the greek islands, and that if I order it, it’ll take took much time to get here. I need it asap… Is there a place in Athens where I can buy this pass? Thanks in advance
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