Article 1. The Organiser

The organiser of the Back to the Rails Competition Giveaway (the “Competition”) is Eurail B.V., a private company with limited liability, located at Jaarbeursboulevard 286, 3521 BC, Utrecht, the Netherlands, listed in the Commercial Register of the Dutch Chamber of Commerce and Industry under number 30206952 (“Eurail”, “we”, “us”, “our”).

Article 2. Eligibility

  1. Entry into the Competition is open to any natural person who:
    1. is 18 years of age or older; and
    2. has travelled using an Interrail or Eurail Pass before; and
    3. is not an employee of Eurail or any associated company or a family member of any such employee.
  2. Entries are limited to one (1) per person.

Article 3. How to enter

  1. The instructions on how to enter the Competition will be provided in a community post via our community.eurail.com website (the “Community”).
  2. Entries into the Competition may only be submitted during the time period nominated by the community post providing entry instructions. Entries before and after that period will not be accepted.
  3. There are no communication costs to enter the Competition, excluding the entrant’s own costs of communication related to an internet subscription.
  4. By entering the Competition, each entrant:
    1. agrees to be bound by these Competition Terms and Conditions; and
    2. guarantees that the information submitted is accurate, truthful, up-to-date and in full.

Article 4. The Prize

  1. There are two (2) prize packages to be won. One prize package will be awarded to an entrant whose Country of Residence is an Interrail country (see clause 4.2). The other will be awarded to an entrant whose Country of Residence is a Eurail country (see clause 4.3). The Country of Residence is determined by clause 5 of our Pass Conditions of Use for Interrail and Eurail.
  2. The Interrail prize package consists of the following:
    1. 2 × Interrail mobile Global Passes, 1st class, valid for 7 days within 1 month; and
    2. Accommodation and seat reservations for train and ferry services, all booked and paid for by Eurail, up to a combined maximum amount of €3,000.
  3. The Eurail prize package consists of the following:
    1. 2 × Eurail mobile Global Passes, 1st class, valid for 7 days within 1 month; and
    2. Flight tickets to and from Europe, accommodation and seat reservations for train and ferry services, all booked and paid for by Eurail, up to a combined maximum amount of €5,000.
  4. Both prize packages are subject to the following conditions:
    1. The signing of the winner’s agreement by the winner within the required time as referred to in Article 6.
    2. The awarded Passes may only be used to travel during the periods of either April 2026 to June 2026 or September 2026 to November 2026.
    3. The winner’s nominated travel companion must be 18 years of age or older.
    4. Eurail will book flights (Eurail prize package only), accommodation and train and ferry seat reservations based on the winners’ nominations (subject to availability), up to the maximum amounts referred to above. All costs of booking will be deducted from the respective prize packages. Payments are subject to currency exchange rates at the time of purchase, if applicable.
    5. All nominated flights, accommodation and seat reservations must be in connection to using the awarded Passes.
    6. During the trip with their awarded Passes, the winners must meet with representatives of Eurail and participate in and be the subject of a documentary style video, photographs and interview to be based on the submitted story. For further details, see the draft winner’s agreement referred to in 6.1(b) below.
    7. The awarded Passes must be used in compliance with the Pass Conditions of Use. It is the responsibility of the winners to ensure that they and their travel companions meet the eligibility requirements of their awarded Passes.
    8. Seat reservations are not included in the prize packages (except for as provided by clause 4.2 and 4.3).
    9. The prize packages are non-transferable, not redeemable for cash and cannot be exchanged, in whole or in part, for another Pass or any other product or service.
    10. All taxes, costs and other expenses that are not explicitly included in the prize packages are the sole responsibility of the winners and their travel companions. This includes, but is not limited to, transport not covered by the Pass, seat reservations, accommodation, travel insurance, internet connection, cellular data and any other expense related to the use of the awarded Passes.
  5. The maximum economic value of each prize package is the retail price of the awarded Passes at the time the winners are announced plus the lump sum cash payment.

Related terms: Interrail Pass Conditions of Use · Eurail Pass Conditions of Use

Article 5. Determining and notifying the winner

  1. The winners of the Competition will be chosen in two-stages:
    1. In the first stage, a short-list of entrants will be made based on the most unforgettable and transformative stories as chosen by our marketing team. Short-listed entrants will be contacted by us via email using the email address associated with their Community account. All entrants must regularly check their inbox and spam/junk folders after the time to enter the Competition has ended. If a short-listed entrant does not respond to our email within 96 hours, a substitute entrant may be chosen by our marketing team. Any right that the first picked short-listed entrant will expire when a new short-listed entrant is chosen.
    2. In the second stage, the short-listed entrants will be invited to submit a video of themselves telling their submitted story. The final winners will then be chosen from the short-listed entrants based on who presents their story in the most engaging and compelling way as judged by our marketing team. The submitted videos will not be shared publicly.
  2. The final winners will be publicly announced within three (3) months after the end of the entry period communicated by the Community post. We will also contact the winners directly by email to the email address associated with their Community account.
  3. If a final winner does not respond within 96 hours, or the winner declines or fails to sign the Winner’s Agreement within the required time under 6.1(b), a substitute winner may be chosen by our marketing team. Any right that the first picked winner has will expire when a new winner is announced to the Community.
  4. All decisions that we make in relation to the Competition are final and shall not be reviewed. We will not enter into any correspondence concerning the prize package, how they were awarded or provide any feedback.

Article 6. Accepting the prize package

  1. To accept their prize package, each winner must do the following:
    1. Fill in and return the booking form to us within 14 calendar days of receiving the same via email.
    2. Sign a winner’s agreement with us within 14 calendar days of receiving the same via email. A draft version of the winner’s agreement is available for review for all entrants to the Competition upon request.
  2. When accepting the prize package, the winner does so entirely at their own risk.

Article 7. Rights of Eurail

  1. Without giving notice or reason, we reserve the right to disqualify or reject any entries where:
    1. the entrant does not meet the eligibility requirements;
    2. the entry was submitted in breach of these Terms and Conditions or law;
    3. the entry breaches, or potentially breaches, these Terms and Conditions or law;
    4. the entrant fails to comply with a reasonable request of Eurail;
    5. we suspect that the entrant is acting in a fraudulent manner or with any other kind of misconduct;
  2. We reserve the right to request written proof of the winner’s eligibility to enter the Competition.

Article 8. Copyright

  1. By submitting an entry to the Competition, all entrants warrant to us that:
    1. their submission, in its entirety (including, but not limited to, text, images and any video materials), was created by the entrant; and
    2. the submission of such work does not infringe upon anyone else’s intellectual property rights.
  2. All entrants to the Competition grant Eurail a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free, sublicensable right to use, host, copy, adapt, modify, distribute, reference, store, cache, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast, create derivative works of and otherwise exploit any and all content submitted as a part of their entry into the Competition on and through the Eurail.com and Interrail.eu websites, the Community and any third-party distribution channels as selected by Eurail in any form, medium or technology now known or later developed, in whole or in part, for any purposes, including for both commercial and non-commercial purposes, and without giving any credit to the entrant. All entrants also grant Eurail the right to sublicense these rights to third parties for analysing all content or other media and services and for distribution via third-party distribution channels. All entrants agree that neither Eurail nor any third-party distribution channel have any obligation to provide compensation to any entrant for the content of their submission provided through entry into the Competition or the licenses granted herein.
  3. In addition to clause 8.2, all entrants hereby waive the following rights in relation to the content of their entry into the Competition:
    1. The right to object to the publication of their content without mention of their name or other indication that they are the creator of their content.
    2. The right to object to the publication of their content under a name which is not theirs, as well as any change in the name of their content or to the entrant’s designation as the maker, insofar as these appear on or in their content or have been published in connection with it.
    3. The right to object to any change to their content, unless the change is of such a nature that objection would not be unreasonable.
  4. Nothing herein shall be construed or interpreted to mean that we are claiming ownership rights over the Competition entries. Our rights are limited to those licenced to us by each entrant under these Terms and Conditions. In addition, nothing in these Terms and Conditions shall be construed or interpreted to restrict any rights that the entrant may have to use and exploit their Competition entries elsewhere.

Article 9. Privacy and Personal Data

  1. We respect the privacy of all entrants. For entering the Competition, we will process your username, email address and country of residence. Your data will also be used for selecting and notifying the short-listed and final winners.
  2. For the winners, the Winners Agreement applies. The winners will be required to provide additional information, namely their first name and surname, date of birth, shipping address and banking details in order to receive their prize. These details will be requested directly from you using your email address registered on your account.
  3. All entries into the Competition will be public and will remain public for the duration that your Community profile remains public or that you have the post on your account. If you wish to have your entry removed from public viewing, you must reach out to us via email at community@eurail.com to request removal from the Community.
  4. The winners will be announced on the Community public page using the winner’s username. Per the terms and conditions of this giveaway, the Community profile of each entrant must be accessible to all visitors to the Community. For short-listed entrants, the video will be stored for a period of 6 months.
  5. Processing activities of your personal data related to the Competition is based on explicit consent to these Terms and Conditions. We shall ensure that all personal information is provided to us in accordance with the Dutch Data Protection Law and the General Data Protection Regulation.
  6. The personal information is stored for 12 months after the information is collected. Entrants can request removal of their data at any time. For more information on your rights as a data subject, see our Community privacy policy.
  7. For using the mobile pass won during the Competition, the Eurail B.V. privacy policy and terms and conditions apply and is available for Eurail and Interrail.

Article 10. Liability

We will not accept any liability for any alleged loss or damage arising out of, or in connection to, the Competition, these Terms and Conditions or the manner in which the winners of the Competition Giveaway are chosen.

Related terms: Community Terms

Article 11. Miscellaneous Conditions

  1. All complaints concerning the Competition may be sent to us via complaints@eurail.com.
  2. Any disputes between you and us arising out of or in connection to the Competition or these Terms and Conditions shall, at first, be subject to an amicable resolution process. If an amicable resolution cannot be reached, the dispute shall be subject to the exclusive jurisdiction of the court of Midden-Nederland (situated in Utrecht, the Netherlands). The governing law shall be Dutch Law.
  3. If any of the conditions set out in these Terms and Conditions are found to be unenforceable or contrary to law or otherwise invalid, the remaining conditions shall remain unaffected and enforceable.