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Stolen Phone and need to travel tomorrow


Kyle Van Vuren

Hello all, unfortunately my phone was stolen today and my eurail global mobile pass was on the phone. I was wondering what to do next. Please help as I have to travel tomorrow!

Best answer by AnnaB

Kyle Van Vuren wrote:

@AnnaB are you able to help me with this? Customer service is not responding and I am traveling 

 

As I wrote, only Customer Support can help you. This is not Customer Support but a Community of travellers helping each other.

You can try to reach out to Customer Support through Social Media as well. 

Did you enter a request in the request database? Did you write your pass number and that you are currently travelling?

 

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  • Railly clever
  • 5997 replies
  • July 16, 2022

See my answer to you in the other topic.

Only Customer Support can help you with this.


Kyle Van Vuren

@AnnaB are you able to help me with this? Customer service is not responding and I am traveling tomorrow


Forum|alt.badge.img+9
  • Railly clever
  • 5997 replies
  • Answer
  • July 16, 2022
Kyle Van Vuren wrote:

@AnnaB are you able to help me with this? Customer service is not responding and I am traveling 

 

As I wrote, only Customer Support can help you. This is not Customer Support but a Community of travellers helping each other.

You can try to reach out to Customer Support through Social Media as well. 

Did you enter a request in the request database? Did you write your pass number and that you are currently travelling?

 


Kyle Van Vuren

I reached out on social media as well and haven’t gotten help. I did enter it into the request database with the number and that I am currently traveling as well. I am nervous since I am traveling tomorrow


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