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Having some trouble setting up your mobile pass? Or just curious to learn how it works? Have a look at this tutorial 👉🏻 

 

 

It will show more information on how to:

  • Adding a Pass
  • Connecting a Trip
  • Activating/deactivating your Pass
  • Boarding the train
  • Showing your ticket

 

Our mobile Pass is a paperless ticket that can be added instantly to your phone. With everything on one app from planning your trip to boarding the train, you're free to explore 33 European countries with ease and enjoy more freedom than ever before.

Everything on one app: plan your journey, keep track of your trips and show mobile tickets straight from your device with a mobile Pass on the Rail Planner app. No need to wait for delivery – you can load your mobile Pass into the app as soon as you get your order confirmation email.

Your mobile Pass makes ticket inspection easier than ever. Instead of filling in your paper travel diary, simply add journeys from the app’s planner to your mobile Pass before you board, then show your mobile ticket to the inspector in just a few taps.

Please ask questions in the forum instead of sending me a private message, as I won’t be able to respond to those.

I cannot see any tutorial?  Has it been removed?  I am on a MAC- is that why?


@Camilo. @Mukhammad

Could you please check the video that is supposed to be visible here?


Hi @rvdborgt and @Mike Fitzgerald 

Here is the video you are referring to: 

 


Yeah @Camilo. but also this video is linked on the main page, but it is not visible.


Dear @Angelo 

I see it on both websites Eurail and interrail: 

https://www.eurail.com/en/eurail-passes/eurail-mobile-pass/getting-started

How to use your Interrail mobile Pass | Interrail.eu

 


Sorry @Camilo. , maybe I wrote it a bit not clear.

It is not visible on the community website.

 

In german: This video is private

 

 


@Angelo 

Oh I see! Can you see it now? 


No I can’t. 


Good morning everyone,

Today I just received a good news about the tutorial video uploaded on the community main page. It has now been fixed!

I hope it works well on your end, too.


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