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Purchase of travel pass

  • November 11, 2021
  • 2 replies
  • 46 views
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I would like to have a phone number to call, because it gives me a little mistrust, not being sure of how to set up my trip and pay for something that I do not know if it is reliable. I am confused in how to make the reservation, I do not know if the price they give me when I plan my trip is correct or there are additional costs, I do not understand the use of the page very well, it would help a lot if an advisor is in front of the reservation because It is not understood very well and it generates mistrust by not being able to speak to a person at the time of purchase

Best answer by rvdborgt

I'm afraid there's no public phone number.

If you have specific questions, just ask here. Or consult the website. A lot of questions are answered there.

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    Railmaster
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    • rvdborgt
    • Railmaster
    • 10721 replies
    • Answer
    • November 11, 2021

    I'm afraid there's no public phone number.

    If you have specific questions, just ask here. Or consult the website. A lot of questions are answered there.

    Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
    N
    Railmaster
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    • Nanja
    • Retired Community Manager
    • 873 replies
    • November 12, 2021

    Hi Paola, we indeed do not have a phone service. I advise you to have a look at the articles about our product and reservations here.  If you have any further questions, let us know. I am sure we can answer all of your questions. 

    Please note that I can't reply to any of my private messages at the moment. Thanks for your understanding.

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