How long does it take to get a paper pass shipped to the states...I ordered 10 days ago, it has not shipped, I leave July 7
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Paper pass shipment - arriving too late
Best answer by rvdborgt
Gregory wrote:
On or before Aug 8th...I think .....why would it take so long? So what do I do, since no one even replies to me at Eurail
If you ordered regardless, then I'm afraid there's not much that can be done, except for requesting a refund. Or at best an exchange with a 15€ fee when you buy e.g. a mobile pass instead. Check this page:
https://www.eurail.com/en/eurail-passes/ordering-info/refund-exchange-policy
They had a massive sale at the beginning of May (50% off because Interrail existed 50 years) and together with the increased post-COVID travel this summer, they have much more to ship via the post and that is causing these delays.
On or before Aug 8th...I think .....why would it take so long? So what do I do, since no one even replies to me at Eurail
Gregory wrote:
On or before Aug 8th...I think .....why would it take so long? So what do I do, since no one even replies to me at Eurail
If you ordered regardless, then I'm afraid there's not much that can be done, except for requesting a refund. Or at best an exchange with a 15€ fee when you buy e.g. a mobile pass instead. Check this page:
https://www.eurail.com/en/eurail-passes/ordering-info/refund-exchange-policy
They had a massive sale at the beginning of May (50% off because Interrail existed 50 years) and together with the increased post-COVID travel this summer, they have much more to ship via the post and that is causing these delays.
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