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Can't Add Traveler to Trip

D

Help. I’m trying to add my wife and myself as travelers to a trip. I run into two problems when inputting the paper pass details.

  1. Eurail B.V. is not listed on the Issuer drop down list. I selected DISCOVEREU TRAVEL PASS (CIV 9901)
  2.  Pass Cover Number returns an error. PASS COVER NUMBER DOESN’T LOOK RIGHT

I’m looking to make reservations but can’t if I can’t add travelers.

 

Any help will be appreciated.

 

Thanks

 

 

 

Best answer by rvdborgt

If that number doesn't work, then please contact customer service.

You can still book reservations elsewhere though. Se e.g. this list or this thread.

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    3 replies

    R
    Railmaster
    Forum|alt.badge.img+9
    • rvdborgt
    • Railmaster
    • 10569 replies
    • June 4, 2022

    The pass cover number should be an E followed by 8 digits.

    Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
    D
    • dposey2001
    • Author
    • Rail rookie
    • 1 reply
    • June 4, 2022

    Yes. I have the right number it begins with and E followed by 8 digits and located on the back of the pass cover just above the QR code. Any ideas on how to add my travelers?

     

     

    R
    Railmaster
    Forum|alt.badge.img+9
    • rvdborgt
    • Railmaster
    • 10569 replies
    • Answer
    • June 4, 2022

    If that number doesn't work, then please contact customer service.

    You can still book reservations elsewhere though. Se e.g. this list or this thread.

    Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.

    Reply


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