I have purchased two global passes for two travellers and have been attempting to book a reservation for a few hours now.
When trying to reserve a seat on ICE9553 from Paris to Saarbruecken. After selecting the reservation type and entering my contact info, I am prompted to “add traveller details”. However, clicking this button just redirects me to the eurail homepage. I have tried this in three difference browsers.
The support section on the eurail site is extremely unhelpful and I feel like I’ve been ripped-off.
Can someone help?
Best answer by AnnaB
The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website. You can look at the guide in the link:
If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice.
Please note that Interrail/Eurail charges an extra fee of 2 EUR per person and ticket in addition to the fee for the seat reservation.
The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website. You can look at the guide in the link:
If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice.
Please note that Interrail/Eurail charges an extra fee of 2 EUR per person and ticket in addition to the fee for the seat reservation.
