I am planning to travel and use my pass from the 25th of December to the 27th of December. But today when I checked my phone I was surprised to find that my pass has been activated and the Validity period is from 25th Nov to 24th Dec. I'm devastated and can't deactivate. what should I do in this situation to avoid losing my 200 euros? Also, I did not use any of the travel days.
Solved
What should I do when my validity period has been accidentally activated but I don't want to use it?
Best answer by Al_G
Only Customer Support can help you with this. Contact them through the form below.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.