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DiscoverEU; I don't have my pass


I have not received my pass number or the pass itself. I filled in the form correctly but I have not received anything. I didn't realise until now because I hadn't started to organise the trip yet. 
I don't know what I can do or if the problem is mine or a mistake of discover eu, I think I did it right :(

Best answer by AnnaB

sofiagoomez wrote:

I have not received my pass number or the pass itself. I filled in the form correctly but I have not received anything. I didn't realise until now because I hadn't started to organise the trip yet. 
I don't know what I can do or if the problem is mine or a mistake of discover eu, I think I did it right :(

How do you know that you won a pass? 

Only DiscoverEU can answer your question.

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You need to contact the company that issued your pass. If they haven’t taken your money it won’t have been issued


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  • Railly clever
  • 5941 replies
  • Answer
  • August 9, 2022
sofiagoomez wrote:

I have not received my pass number or the pass itself. I filled in the form correctly but I have not received anything. I didn't realise until now because I hadn't started to organise the trip yet. 
I don't know what I can do or if the problem is mine or a mistake of discover eu, I think I did it right :(

How do you know that you won a pass? 

Only DiscoverEU can answer your question.


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