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Wrong travel day

  • October 11, 2021
  • 1 reply
  • 64 views
F

My name is Federico De Langhe. I've accidentally chosen today October 11 as the first day travelling but my First day travelling will be tomorrow on Octuber 12. I haven't booked any train for today and now I have 6 traveldays left in my app.

Please I have a really low budget and I really need to recover my travelday.

My order number is EU30324093

Best answer by Nanja

Hi Federico, please contact our Customer Support team here, directly. They can look into it for you and add a day if applicable. Cheers, 

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  • Nanja
  • Retired Community Manager
  • October 12, 2021

Hi Federico, please contact our Customer Support team here, directly. They can look into it for you and add a day if applicable. Cheers, 

Please note that I can't reply to any of my private messages at the moment. Thanks for your understanding.

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