Hi everyone,
My passport got stolen on one of the journeys and now I want to change my old passport number on my pass to my new passport number, but the pass has already been activated. Can anyone tell me how to change this? I have already contacted support but haven’t heard anything and since I am travelling this monday to the UK I really need to change my pass ID-number to my current number pretty urgently. Anyone have a solution?
Many thanks.
Best answer by AnnaB
You need to get help from Customer Support with this. Use the form below and clearly write when you will be travelling.
https://eurail.zendesk.com/hc/en-001/requests/new
You need to get help from Customer Support with this. Use the form below and clearly write when you will be travelling.
https://eurail.zendesk.com/hc/en-001/requests/new
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
