i bought the pass from the browser, then i added it to the app and went to create the trip on the app. if i go back to the browser to book the trains the trip that i have on the app doesnt appear but an other one that was automately created is there. can i buy and book the train even tho there trips are not the same or i have to find a way to solve this?
Solved
Problems syncing the app
Best answer by Al_G
App/pass and interrail website do not synch in this way. Any planning or reservations on website will not show on app and the same the other way round.
App/pass and interrail website do not synch in this way. Any planning or reservations on website will not show on app and the same the other way round.
1 person likes this
thank you!!!! so i can just buy the reservation on the website and plan the trip on the app? or there is an other way?
The advice from the experienced travellers is to only make your reservations through the Interrail/Eurail website if there are no other possibilities. Please read more in the section on reservations below.
Here is some useful information from the experienced travellers in the Community regarding both planning, reservations and activation of pass and travel days.
Planning
The rail planner is normally not up to date, as it only is updated once a month, so to be sure of the time table you better check the timetable and availability on the websites of the national railways. The bigger national railways, like DB (Germany) SBB (Switzerland) and ÖBB (Austria) cover several countries.
Reservations
The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website. You can look at the guide in the link:
https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105
If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice.
Please note that Interrail/Eurail charges an extra fee of 2 EUR per person and train in addition to the fee for the seat reservation.
Activation of pass
During the activation process, when you choose the start day of the validity of the pass, the first day of the validity period is automatically made a travel day, even if you don't enter a journey, the advice is therefore not to activate the pass before the first travel day as you only can deactivate the pass before 00.00 on the day the validity starts. If your travel plans change in the last moment you will loose travel days if you have activated the pass in advance.
It can be wise to make a test and activate the pass with a start date well in the future and then deactivate the pass immediately, just to see that everything works.
Activation of travel day
The advice from the experienced travellers in the community is also never to activate a travel day, that is connect a journey to your pass and create the QR code, until just before boarding the train, otherwise you might loose a travel day if your travel plans change in a late stage You can't delete a travel day in the past. A travel day can only be deleted until 23.59 CET the day before the travel day.
Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.
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