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customer service email

  • September 4, 2021
  • 2 replies
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ShawnO
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Hi, I have sent two emails concerning the two passes I purchased, to customer service (orders@eurail.com) more than a week ago and have yet to get a reply...does anyone know if that is the correct email and if not, what the correct address is?

 

Thanks in advance!

J

Best answer by seewulf

Service Request you can contact the Eurail Customer Service by this form or by direct message via Facebook or Twitter :) my experience Twitter and facebook are the fastest ones :)

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    seewulf
    Railmaster
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    • seewulf
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    • September 5, 2021

    Service Request you can contact the Eurail Customer Service by this form or by direct message via Facebook or Twitter :) my experience Twitter and facebook are the fastest ones :)

    I´ am not working for Eurail or Interrail i just share my knowledge here. Please ask in the Community and not via private message as this is the fastest way to get an answer. I prefer English/German/ Czech for my answers. In case of Reservationquestions please share some details like Route, Date, Trainnumber as otherwise we can just provide general advices or answers
    ShawnO
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    • ShawnO
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    • September 7, 2021

    Thanks a ton!

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