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ACPRail error: Do they restrict tickets for Interrail customers?

  • 7 July 2024
  • 2 replies
  • 112 views

Good day!   I'm about halfway through a 2-month, 15-day stint on Interrail.  Now attempting the UK, and the ACPrail site is giving me an error that is not user-friendly enough to help me correct the error.  

Trying to book from Harwich to London using https://www.acprail.com/seat-reservations/.  I have confirmed that tickets are available on this train on the Greater Anglia there: and I can happily buy them at full price; however ACPrail is preventing me from getting a reservation only, on any train.

Have been to many countries, and was able to book Eurostar, even the Stena Line, without a problem.

  • Pre booking error: Reservation on this train is currently impossible or the fare selected is not available anymore.

Please advise.  Thanks in advance !

2 replies

Userlevel 7
Badge +4

DO NOT PAY ACP FOR UK RESERVATIONS.

You can get reservations for free at ticket offices or online by creating a free account on www.gwr.com

Greater Anglia do not have reservations on any of their trains, many UK trains are unreservable and with the exception of Eurostar and sleeper services reservations are not compulsory on any British railways.

 

Refer to this guide for the best places for passholder reservations across Europe https://www.seat61.com/interrail-and-eurail-reservations.htm

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Thank you most kindly.  Now I have the right info.  ACP tries to charge us 12€ for reservations on Greater Anglia. Feels like a scam, but… lesson learned.  And https://www.interrail.eu/en/book-reservations is terribly confusing because it redirects me to ACP after it says that "You're ready to board / You can buy a seat reservation if you like but it's not required. / Not available from Interrail.eu / This seat reservation can’t be booked on our website. Check 'More information' for other ways to book.”

It would be so much simpler for Interrail's reservations function to simply say what you said, above.

 

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