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Adding friends to trip not possible

  • July 15, 2021
  • 7 replies
  • 177 views
Anke Somers

Hi, 

I would like to make all the reservations for me and 2 other friends. We all have our own mobile pass.

When I try to add other travellers to the trip with their e-mail and pass number, an error keeps occurring.

Can somebody help me? 

Thanks in advance! 

Anke

Best answer by Nanja

Hi Anke, thanks for sending the screenshot. This is an issue on our side. As a workaround we can provide you with a Pass Cover number. Please provide me with your order number via a private message. Cheers, 

7 replies

N
Railmaster
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  • Nanja
  • Retired Community Manager
  • July 16, 2021

Hi Anke, what is the error exactly? Please provide details and a screenshot if possible.

Please note that I can't reply to any of my private messages at the moment. Thanks for your understanding.
Anke Somers
  • Anke Somers
  • Author
  • Rail rookie
  • July 16, 2021

Hi Nanja,

I entered their email and their pass number and it says it cannot be found.

 
N
Railmaster
Forum|alt.badge.img+8
  • Nanja
  • Retired Community Manager
  • Answer
  • July 16, 2021

Hi Anke, thanks for sending the screenshot. This is an issue on our side. As a workaround we can provide you with a Pass Cover number. Please provide me with your order number via a private message. Cheers, 

Please note that I can't reply to any of my private messages at the moment. Thanks for your understanding.
O
  • olovik
  • Rail rookie
  • August 16, 2021

Hello, I am having the same trouble. Pass cover number is required although I do not have access to it.

N
Railmaster
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  • Nanja
  • Retired Community Manager
  • August 17, 2021

I'm glad its solved @olovik. 

Please note that I can't reply to any of my private messages at the moment. Thanks for your understanding.
O
L

Hello, I have the same problem, what do I have to do to be able to book seats for both of us and seat next to each others. The pass must be activated for both of us?

Thanks a lot for you help

Lou

R
Railmaster
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  • rvdborgt
  • Railmaster
  • July 10, 2025

Hello, I have the same problem, what do I have to do to be able to book seats for both of us and seat next to each others. The pass must be activated for both of us?

There's no need to activate your pass or a travel day to book reservation. It's not recommended to activate in advance either.

The best ways to book pass reservations are listed here:

https://www.seat61.com/interrail-and-eurail-reservations.htm

This is almost never via the Interrail website.

In addition, if you live in France, then you can get reservations in France for free for the inbound and outbound journeys:

https://www.railee.com/en/blog/parcours-approche-interrail

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
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