Skip to main content

I've booked Eurostar tickets from London to Cologne at the end of March. I now find there is an international dentists convention in Cologne when we arrive. It has been suggested that I switch to Düsseldorf, as accommodation is either very limited or astronomical in Cologne. I tried to change Eurostar tickets but they will not change destination. I can see that our train goes to Dusseldorf in any event. Should I just book tickets to Dusseldorf from Cologne on DB, and stay on the train?

 Any advice please?

 

Basically there are three options:

  • Eurostar is not a DB company, but private, so you best get in touch with the customer service of Eurostar if you want to stay on the same train and get your booking changed. The self-service is probably a bit limited to change the booking yourself. Eurostar doesn’t sell seperate tickets for Cologne-Dusseldorf but they should be able to change the final destination. Still a lot of time to await a customer service answer on that. Availability shouldn’t be an issue here in this case, still a long time until march.
  • You buy an extra German ticket to Düsseldorf from Cologne (plenty of trains, both regional and intercity). Get of in Cologne as planned, change for a train to Düsseldorf. Get it on www.bahn.com
  • Ask nicely when you’re travelling to the train staff if you can continue until Dusseldorf. Nobody will board in Cologne for Düsseldorf on Eurostar, so they probably won’t mind you staying on the train. Quite a short trip anyway.

Reply