Solved only accepts paper pass and I have an e-pass

I am trying to book tickets from UK to mainland Europe. Using the interrail site I get the message to try again later, and says I can only use a paper pass but I have a digital pass


Best answer by rvdborgt 5 July 2022, 23:42

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Userlevel 7
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You can call  b-europe and make the reservation. No need of Pass Cover Number.

The phone call is rather expensive.


Another way to make reservations for French trains is to call SNCF. No need of Pass Cover Number.

 Press #85 for English, no booking fees, reservations are sent via e-mail. Not all credit cards are accepted.


For domestic French reservations, you can also call NS. Also no booking fees and they do accept VISA. Remember the country code (+31)


To get your Pass Cover Number, if you still will need it, you need to contact Customer Support through this form and ask for the Pass Cover Number.

Customer Support is currently overloaded with requests so you will probably have to be patient to get help. Please let Customer Support know what date your travel will start so that they can prioritise your request correctly.

Userlevel 7
Badge +9

You can now generate your PCN yourself.

Do note that B-Europe charge an extra 4€ per order.