My phone is completely broken due to water damage. I have a replacement phone now, but I cannot reach anyone from Eurrail to change my pass to another device. I have already sent an email but it takes very long for them to respond. I need to travel soon and need my pass… anyone that can help?
The best is to file a request via this form. Do mention when you will need to travel.
If it's really urgent, then ping
but have problems on other pages (For example cant use the trip search on bahn.de via Firefox)
You are very welcome. Enjoy the rest of your trip!
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