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Can’t produce ticket by manual added journey.

  • 12 April 2022
  • 3 replies
  • 75 views

Hello, I filled out the form for a manuell journey. Dates and train numbers are checked at railway station at Porto. But if I want to produce a ticket it doesn’t work. I shall try it again or contact railwayplanner. So I tried it several times but no ticket will be produced. What can I do. Want to travel tomorrow! 
thanks for answering 

Yours Gerd 

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Best answer by Gerd Köln 12 April 2022, 11:08

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3 replies

Userlevel 7
Badge +9

What do you mean by "It doesn't work”? Did you also add the train to My Pass?

If there's an error message, please post a screenshot of it. Otherwise, please post a screenshot of where you get stuck.

It means, that no ticket was produced. But I canceled the whole journey and planned it again. Same dates, same train etc.  Now the pass produce the ticket. Problem luckily solved. 

Userlevel 7
Badge +9

It means, that no ticket was produced. But I canceled the whole journey and planned it again. Same dates, same train etc.  Now the pass produce the ticket. Problem luckily solved. 

Thanks for letting us know your workaround.

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