Skip to main content
Answer

Cancelation / Delay into the following day

  • June 25, 2025
  • 4 replies
  • 103 views
E

Hi

We are currently planning a trip that includes a long day from Munich, Germany to Newcastle, UK. (Munich to Paris by ICE / Eurostar Paris to London / LNER train to Newcastle)

In theory this is very doable with the correct allowances made for connections etc… ...however I am concerned what happens if a train is delayed to the point that we would need to continue on the following day.

I’m not too concerned if the ICE causes us to miss the Eurostar as I know they are typically pretty good with this, it’s more that final trip from London to Newcastle. Say we are delayed such that we end up on a train that arrives into London on the Saturday after the last train to Newcastle has departed my understanding is that we would then require a hotel and a train on the Sunday. The two key questions are:

  1. What are we entitled to in this situation?
  2. How does one prove /obtain that entitlement?

Best answer by rvdborgt

You will be able to continue your journey the next day. That should be possible, even on the expired travel day. If you have a mobile pass, then customer service are usually quick to add another travel day (+ in/outbound) if you ask them.

Whether you're entitled to overnight accommodation arranged by the operator is up for debate, but it doesn't hurt to ask.

4 replies

D
Keeps calm and carries on
Forum|alt.badge.img+3
  • Danhiel
  • Keeps calm and carries on
  • June 25, 2025

Hello ​@E10091 

The AJC (Agreement on Journey Continuation) applies in this case, but I’m not sure if it is also valid in UK (except for Eurostar):

https://www.cer.be/cer-eu-projects-initiatives/agreement-on-journey-continuation-ajc

The information I provide may contain errors and are not official responses from Eurail/Interrail.
E
R
Railmaster
Forum|alt.badge.img+10
  • rvdborgt
  • Railmaster
  • Answer
  • June 25, 2025

You will be able to continue your journey the next day. That should be possible, even on the expired travel day. If you have a mobile pass, then customer service are usually quick to add another travel day (+ in/outbound) if you ask them.

Whether you're entitled to overnight accommodation arranged by the operator is up for debate, but it doesn't hurt to ask.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
E
A
Full steam ahead
Forum|alt.badge.img+6
  • Al_G
  • Full steam ahead
  • June 25, 2025

Providing hotels for stranded passengers is rarely done in UK, you are much more likely to be put in a taxi, even for a very long journey in the middle of the night.

E
E
  • E10091
  • Author
  • Rail rookie
  • June 25, 2025

Thanks everyone. That’s given me the confidence to book.

Terms and Conditions & Privacy PolicyAccessibility statement