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Changing ticket and train during travel day? How?

  • 29 July 2022
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Hi, 

Im making plans for my travel days during my trip. However im not 100% sure what train i want to board on one of my travel days in advance. Is it possible to change my ticket and the train i want to board during the particular travel day? And if so how?

 

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Best answer by AnnaB 29 July 2022, 23:27

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You should not create your ticket until you know what train you will board. You can add/remove journeys from your Trip as much as you like, but don't add a journey to your pass, thus creating your ticket until just before boarding the train. Please read more below. 
 

 Activation of pass

During the activation process, when you choose the start day of the validity of the pass, the first day of the validity period is automatically made a travel day, even if you don't enter a journey, the advice is therefore not to activate the pass before the first travel day as you only can deactivate the pass before 00.00 on the day the validity starts. If your travel plans change in the last moment you will loose travel days if you have activated the pass in advance.

It can be wise to make a test and activate the pass with a start date well in the future and then deactivate the pass immediately, just to see that everything works.

 Activation of travel day

The advice from the experienced travellers in the community is also never to activate a travel day, that is connect a journey to your pass, until just before boarding the train, otherwise you might loose a travel day if your travel plans change in a late stage  You can't delete a travel day in the past. A travel day can only be deleted until 23.59 CET the day before the travel day.

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