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Delays-missed connection - how to avoid using an extra travel day?

  • 29 June 2022
  • 1 reply
  • 222 views

Hi! 
I wanted to travel yesterday from Brussels tot Brzeg. But, in Germany there was 45 minutes delay and in a later train 10 minutes. So I missed some connections and the las train tot Brzeg that day. I ended in Poznan. I read that I don’t need to use another ‘travel day’ if you lost your connections due to delays. But How do I need to do this practical?

1 reply

seewulf
Rank
Userlevel 7
Badge +15

You need a confirmation of the delayed train 

Letter or Screenshot 

Then ask Staff for assistance as they issue then a zerofare ticket. And in cases like yours should even Provide you with a Hotel Voucher for Poznan 

I´ am not working for Eurail or Interrail i just share my knowledge here. Please ask in the Community and not via private message as this is the fastest way to get an answer. I prefer English/German/ Czech for my answers. In case of Reservationquestions please share some details like Route, Date, Trainnumber as otherwise we can just provide general advices or answers

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