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Denmark Arriva GoCollective

  • May 7, 2024
  • 8 replies
  • 474 views
M

Since the 16th of April, Arriva Denmark calls itself “GoCollective”, since Arriva Denmark was bought of “Mutares”, a German company which tries to return the company to recognized and undisputed profitable market leaders...

The question now is: Is Interrail still valid at these trains, now operated by GoCollective? Please update your information concerning the valid danish transport operators as Arriva is still named.

Best answer by Mukhammad

Hi @martingntr & @rvdborgt , my apology to come back to this topic just today. We can confirm that the Pass can be used on GoCollective trains (ex-Arriva). Our product team are arranging the information correction on our side. The name change of the company will also be organized in our timetable step by step

Have a nice day! :)

8 replies

R
Railmaster
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  • rvdborgt
  • Railmaster
  • June 4, 2024

@Camilo. @Mukhammad I suppose Arriva needs to be changed in the list of participating companies:

https://www.interrail.eu/en/plan-your-trip/tips-and-tricks/trains-europe/railway-companies

https://www.eurail.com/en/plan-your-trip/trip-ideas/trains-europe/useful-train-information/participating-railway-companies

The GoCollective website doesn’t mention Interrail or Eurail anywhere.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
Camilo.
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  • Camilo.Community Manager
  • Eurail Moderator
  • June 5, 2024

Hi @rvdborgt and @martingntr 

Our communications coordinator has reached out to the carrier. We are handling this as a high priority and I will keep you updated.

Have a nice day!

Please note that I won't reply to any of my private messages at the moment. Thanks for your understanding
R
A
M
  • martingntr
  • Author
  • Rail rookie
  • June 5, 2024

Yesterday I already chatted with GoCollective, and they say, there is no difference to Arriva, only the name has changed. Interrail- and Eurail-tickets have the same validity like before. But let‘s get checked it by @Camilo. and Interrail themselves.

R
A
BrendanDB
M
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  • MukhammadCommunity Manager
  • Eurail Moderator
  • Answer
  • June 20, 2024

Hi @martingntr & @rvdborgt , my apology to come back to this topic just today. We can confirm that the Pass can be used on GoCollective trains (ex-Arriva). Our product team are arranging the information correction on our side. The name change of the company will also be organized in our timetable step by step

Have a nice day! :)

M
Camilo.
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  • Camilo.Community Manager
  • Eurail Moderator
  • July 2, 2024

UPDATE:

You can already see the name change in our timetable. If you notice that the name hasn't updated on all our pages in the coming weeks, please let us know.

Have a nice day! 

Please note that I won't reply to any of my private messages at the moment. Thanks for your understanding
M
MarcD
  • MarcD
  • Rail rookie
  • June 17, 2025

Well, on the app (phone) it would be OK.

But  on the web site … ?
Bramming - Ribe on Interrrail.eu : no way

 

R
Railmaster
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  • rvdborgt
  • Railmaster
  • June 17, 2025

Well, on the app (phone) it would be OK.

But  on the web site … ?
Bramming - Ribe on Interrrail.eu : no way

Plenty of trains if you reset your filter:

For Denmark however, rejseplanen.dk is much more reliable.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
MarcD
  • MarcD
  • Rail rookie
  • June 17, 2025

reset your filter:

 

Thanks for the tip. 
I had never used the button [Effacer] (“wipe”). 

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