I have made a reservation for a TGV from Barcelona to Paris in August but selected the wrong day, the 14th instead of the 15th. I can’t change or cancel the reservation within the interrail.eu site (where I made the reservation). Is there a way to change the reservation? I have a Global Plus pass and have used credits for the reservation…
Solved
emtered the wrong date for reservation
Best answer by ralderton
These reservations are supposed to be at least partly refundable, so you can contact Interrail customer services to do it if necessary.
When I used the Plus pass last year, I had to get refunds done manually and it wasn’t a quick process. Make sure you check with CS that they will reinstate the reservation credit.
However, you might be able to modify the reservation yourself, via the TGV Inoui Pro app. Put your booking reference in there, and see if you can modify the date. It should be free.
+9These reservations are supposed to be at least partly refundable, so you can contact Interrail customer services to do it if necessary.
When I used the Plus pass last year, I had to get refunds done manually and it wasn’t a quick process. Make sure you check with CS that they will reinstate the reservation credit.
However, you might be able to modify the reservation yourself, via the TGV Inoui Pro app. Put your booking reference in there, and see if you can modify the date. It should be free.
These reservations are supposed to be at least partly refundable, so you can contact Interrail customer services to do it if necessary.
When I used the Plus pass last year, I had to get refunds done manually and it wasn’t a quick process. Make sure you check with CS that they will reinstate the reservation credit.
However, you might be able to modify the reservation yourself, via the TGV Inoui app. Put your booking reference in there, and see if you can modify the date. It should be free.
Cheers ralderton, I have contacted CS but will try the TGV app as well. Thanks for the quick reply!
You can cancel a reservation from the reservations overview. But there’s no need to do that.
You can exchange a TGV reservation free of charge via the TGV Inoui Pro app. Load your reservation, the start an exchange and choose another train.
I have just changed the reservation in the TGV app, thanks both for replying on such short notice. Saves me a lot of sleep :)
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