Error when booking reservation

  • 23 September 2021
  • 1 reply

When I am trying to book a reservation for a train Rome to Florence tomorrow, I get this error on the “Book Reservations” page. The search for a trip part of the website won’t load and instead shows this error message. “Something went wrong. Refreshing”



Best answer by Nanja 24 September 2021, 11:44

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1 reply

Userlevel 6
Badge +7

Hi, this might be due to missing billing details. Can you go to your billing details and make sure that everything is filled out. If not, you can do it manually and try it again. I hope that helps.