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Error when booking reservation

  • November 12, 2021
  • 7 replies
  • 286 views

I have tried multiple times to book a reservation and get the message from the screencap below. I have also tried booking through travel.b-europe.com, though when trying to book there, it states that booking there is “only valid for Eurail/Interrail passes in paper format (not for digital passes).” I am in the U.S.A. and I don’t have any paper passes; only digital. Is there any other way possible to book the reservation?

 

Best answer by Robert H.

Hi Robert, did you try to book a 1st class or 2nd class reservation?  

 

Thanks, Nanja. I tried both last night, multiple times each. I just tried first class again, and it worked this time so all is sorted. Thanks again for the prompt reply!

7 replies

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  • Railmaster
  • November 12, 2021

Strange, I can get to the payment page for that train, albeit in 2nd class with the price in euros.

To book on b-europe.com, you just need a pass cover number, which paper passes have but which you can also request from customer service.


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  • Retired Community Manager
  • November 12, 2021

Hi Robert, did you try to book a 1st class or 2nd class reservation?  


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  • Retired Community Manager
  • November 12, 2021

When this message appears it can be that the train is fully booked for Passholders. It seems to be available for the 2nd class so you could go for that one, instead of 1st class. 


  • Author
  • Full steam ahead
  • Answer
  • November 12, 2021

Hi Robert, did you try to book a 1st class or 2nd class reservation?  

 

Thanks, Nanja. I tried both last night, multiple times each. I just tried first class again, and it worked this time so all is sorted. Thanks again for the prompt reply!


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  • Railmaster
  • November 12, 2021

Thanks, Nanja. I tried both last night, multiple times each. I just tried first class again, and it worked this time so all is sorted. Thanks again for the prompt reply!

For troubleshooting purposes: were you booking for 1 or for 2 persons? Judging by the screenshot, it was for 2, correct?


  • Author
  • Full steam ahead
  • November 12, 2021

Thanks, Nanja. I tried both last night, multiple times each. I just tried first class again, and it worked this time so all is sorted. Thanks again for the prompt reply!

For troubleshooting purposes: were you booking for 1 or for 2 persons? Judging by the screenshot, it was for 2, correct?

Correct, first class for two people. 


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  • Retired Community Manager
  • November 15, 2021

Thanks for the update, Robert. Happy to hear it is sorted.
Have a great week ahead :slight_smile: