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Eurail reservations not showing up in Rail Planner app

pdawg17

Can anyone help? I’ve bought several reservations on the website and they show up. But they do not show up in the app. What do I do?

Best answer by seewulf

@pdawg17  reservations usually doesn´t show up in the app :/ You usually get them as PDF by E-Mail or in case of Paperreservations they will be shipped to the adress you gave during the booking process :)

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    3 replies

    R
    Railmaster
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    • rvdborgt
    • Railmaster
    • 10638 replies
    • July 25, 2021

    Should they show up in the app? What does booking confirmation say?

    (I never use Interrail to book reservations because of the added fees.)

    Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
    seewulf
    Railmaster
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    • seewulf
    • Railmaster
    • 2404 replies
    • Answer
    • July 25, 2021

    @pdawg17  reservations usually doesn´t show up in the app :/ You usually get them as PDF by E-Mail or in case of Paperreservations they will be shipped to the adress you gave during the booking process :)

    I´ am not working for Eurail or Interrail i just share my knowledge here. Please ask in the Community and not via private message as this is the fastest way to get an answer. I prefer English/German/ Czech for my answers. In case of Reservationquestions please share some details like Route, Date, Trainnumber as otherwise we can just provide general advices or answers
    N
    Railmaster
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    • Nanja
    • Retired Community Manager
    • 873 replies
    • July 27, 2021

    Hi, reservations are not meant to show up in the App. You will receive your reservations either by mail (in paper) or by email (as e-ticket) and you just need to take them along when travelling.

    Please note that I can't reply to any of my private messages at the moment. Thanks for your understanding.

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