My wife and I have the 1st class Global-15-days-in-2-months pass on mobile app and are using a travel day to go from Vienna to Bozen, so its quite a long ride at 6.5hrs. I got seat reservations thrrough Eurail, and OBB came back with separate seats! This is quite annoying and not how we wanted to start out a 2 month trip, with riding separately through the alps!!!
I checked the OBB site and for the exact trip we selected in the Eurail app there are other seats together in 1st class, I just grabbed them for €3/each from OBB. Eurail doesn't seem to want to refund me. Not only that, but getting the reservation through Eurail costs over 3x than getting them directly from OBB, and that 3x premium means we cannot be guaranteed to ride together?
Anyhow, am I going to have to fight this for all 15 of my travel days in this 2 month pass??? How about on the Freccerossia? Or is it just possible to tell Eurail to create a travel day and give me a barcode I can give to the train inspectors, and just always get my reservations directly from OBB/TrenItalia/etc?
Eurail travel day on OBB, seat selection during reservation
Best answer by rvdborgt
The RJ and EC trains from Austria to Italy have a mandatory pass supplement of €10 in 2nd class and €15 in 1st class. Reservation is optional.
If you book via Eurail, then you pay for the supplement plus €2 booking fee (per person and train) and you get a reservation included. However, you can't pick your seat, but if you book 2 seats in 1 transaction, then they should normally be next to each other if possible.
If you book through ÖBB, then you can pay for the supplement but the reservation is €3 extra, with the advantage that you can pick your seat from a seat map.
There's no point in fighting anything here. Also, did you check on a seat map that your original seats were indeed not next to each other? The numbers of seats next to each other aren't always consecutive.
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