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Eurostar cancel and refund

  • 19 December 2022
  • 1 reply
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My train from Paris to London was cancelled, I can’t change the ticket because I can’t travel the days before, and so I have to cancel my hole trip to London…

Refunding for Paris-London was possible, as the train was cancelled (the reservation was made with SNCB and no problem).

So, what about the way back, London-Lille ? Yes, the train is not cancelled, but… The reservation was made with eurail, which says “No refund”.  

Does anybody has any idea for how to get refund ?

 

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Best answer by rvdborgt 19 December 2022, 21:35

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Contact customer service here and ask a full refund because of the earlier cancellation to London, which makes your reservation from London useless:

https://eurail.zendesk.com/hc/en-001/requests/new

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